After purchase, you will get an email for your order confirmation. You login to your account through that email or just by clicking the My Downloads link in the footer of this site. After logging in, you will click a PDF link from your order list and a PDF is downloaded or shown to you depending on your device. This download link expires after 30 days. We recommend you download the audio files on a computer.
Most technical issues seem to be related to the browser that you are using. We recommend that you try Firefox or Google Chrome and ensure your browser is up to date. Also, try refreshing the web page and try again.
Once the class teachings are over, a downloadable option is provided using the same link that you used to listen to the live class. You will need to wait for the file to upload (usually only a few minutes) and then simply click on the link again and you’ll see “download”. Right click on this and save the class teaching to your computer.
Due to the downloadable nature of our teachings, we do not offer refunds. All sales are final. We know that some summit hosts do provide refunds for our courses when purchased through them but we do not.